IRELAND/UK/EUROPEAN UNION

Free delivery to Ireland, UK and European Union.

Estimated delivery time to Ireland: 2-3 working days from day of shipping

Estimated delivery time to UK: 3-4 working days from day of shipping

Estimated delivery time to EU: 4-5 working days from day of shipping

USA/CANADA/REST OF WORLD

Delivery to USA / Canada / Rest of World €25.00

Estimated Delivery Time to USA / Canada / Rest of World: 5-7 working Days from day of Shipping

ADDITIONAL CHARGES

Is my order subject to duty payments and customs?

Products delivered to destinations outside the EU may be subject to taxes, fees, levies or other charges, which are imposed by local legislation.  This may be of particular interest to Customers in the UK (excluding Northern Ireland).

The recipient of the products is responsible for all customs formalities for their export and import and will be required to pay any additional charges, including import duty, formal customs entry, taxes, levies and other charges. The recipient of the goods, not the person who ordered them, will receive a separate request for payment of these charges.

If you're ordering products to be delivered to someone else, please make sure they're aware they will be responsible for any additional charges. Unfortunately, we have no control over these charges and cannot predict what they may be, so we're unable to offer any assistance on these processes. We'd advise that you check the import charges applicable in any country before ordering products to be delivered there.

RETURNS

Risk in any Product shall pass to the Customer upon delivery. It shall be the responsibility of the customer to insure products against all risks from the time of delivery.

You may cancel your purchase of goods by notifying McNutt of Donegal either by email or fax within 2 days of your order being placed. In such cases a full refund will be made to the purchaser's Credit / Debit Card.

If you are not entirely satisfied with your purchase, please advise us by email within 28 days of receiving it and we will do our best to resolve the matter to your satisfaction. You may return your purchased goods within 28 days of date of invoice to McNutt of Donegal at the address provided below. You must return them to us at your expense. The returned merchandise must be in new and unused condition with garment tags still attached. Please enclose a note with the reason for returning the goods and instructions if you would like a refund or exchange.

Note: If you fail to take reasonable care of the goods McNutt of Donegal reserve the right not to accept them upon return. McNutt of Donegal will refund your purchase price to you in full within 28 days of the receipt of your returned goods.

Please Note: Proof of postage is not proof of delivery. You should return faulty goods directly to us immediately upon receipt.

If you need to return any item, please wrap securely (enclose your order number) and send to:

MCNUTT OF DONEGAL
THE PIER • DOWNINGS
CO.DONEGAL • IRELAND

Please obtain proof of postage from the Post Office in case your package fails to reach us. It is the responsibility of the customer to return items to McNutt of Donegal and obtain suitable insurance for the value of the goods enclosed.

Note: The value of returns or refunds is the value at time of purchase.