Shipping & Delivery

 

IRELAND, NORTHERN IRELAND & EUROPEAN UNION

Free delivery to Ireland and Northern Ireland .

Free delivery to EU for orders over €60.00 (automatic free shipping will be added at checkout)

Estimated delivery time to Ireland: 2-3 working days from day of shipping

Estimated delivery time to EU: 4-5 working days from day of shipping

UK

Free delivery to UK for orders over €60.00 (automatic free shipping will be added at checkout)

Delivery to UK for orders less than €60.00 costs €10.00

Estimated delivery time to UK: 5-7 working days from day of shipping

USA/CANADA/REST OF WORLD

Delivery to USA / Canada / Rest of World (Excluding South America) €30.00

Delivery to South America €45

Estimated Delivery Time to USA / Canada / Rest of World: 5-7 working Days from day of Shipping

ADDITIONAL CHARGES

Is my order subject to duty payments and customs?

Products delivered to destinations outside the EU may be subject to taxes, fees, levies or other charges, which are imposed by local legislation. 

The recipient of the products is responsible for all customs formalities for their export and import and will be required to pay any additional charges, including import duty, formal customs entry, taxes, levies and other charges. The recipient of the goods, not the person who ordered them, will receive a separate request for payment of these charges.

If you're ordering products to be delivered to someone else, please make sure they're aware they will be responsible for any additional charges. Unfortunately, we have no control over these charges and cannot predict what they may be, so we're unable to offer any assistance on these processes. We'd advise that you check the import charges applicable in any country before ordering products to be delivered there.

Returns

 

RETURNS

I am not entirely happy with my purchase, what should I do?

Please contact us by email at hello@mcnutt.co within 28 days of receiving your order and we will do our best to resolve the matter. If a return is necessary, we will advise you of the returns procedure for your area. 

Who will be responsible for paying delivery and custom charges for returning the purchase?

Delivery/duties/taxes incurred by your return are at your own expense.

What should I check when packaging up my return?

Please check that the returned merchandise is in new and unused condition with garment tags still attached. Don’t forget to obtain proof of postage suitable insurance for the value of the goods enclosed.

Is there a different returns procedure for UK returns?

If you're returning an order from the UK, please do not return to the below address. To ensure a seamless return, please email us at hello@mcnutt.co. before returning your item(s) so our team can guide you through the steps to avoid unnecessary customs charges.

What is the return address?

McNutt of Donegal,
The Pier, Downings,
Co.Donegal, Ireland, F92 WR53